Use Dempsey for a uniform service at our garage. Great service, they've even gone the extra mile to return wallets and phones that employees have left in their pockets.
I called the company to get some linens for my spa business. They sent out a nice sales rep to go over our options. He explained all of our options along with pricing rates. After coming to an agreement on the rate for services we were ready to get started. He stopped by the next week to show us an actual sheet so we could feel the quality of their linens. We signed the contract and waited another week.
Unhappy with service. I believe overly expensive and they oversell their product lines They will not let you out of contract. Would rather have an unhappy customer!!!! Rates seem much higher than quoted. This is just my opinion. Have used at 2 business can not wait for contract to run out!!!!
The Inn at Starlight Lake & Restaurant has been using Dempsey for kitchen rags for the past three years and are so satisfied with their service that we recently added towels for the Hotel and are contemplating adding tablecloths and napkins for the restaurant. Their sales and delivery people are the best.
This week we receive a call from the sales rep informing us that they don't do the linen service that we signed up for and that I would have to order more products to receive the services and rate that was stated on the contract.
It is never good business to wait until AFTER a contract is signed to change your contract. The sales rep was very apologetic and made it clear that he didn't agree with the decision and also was unaware of the policy. What a waste of time.
Well run business
Dempsey Uniform Linen Supply is a US Laundry based in Jessup, Pennsylvania. Dempsey Uniform Linen Supply is located at 1200 Mid Valley Dr, Jessup, PA 18434, USA.
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